Privacy Policy

Privacy Policy

Introduction

Welcome to https://claim-back-car-finance.dreamdwellings.net (hereafter referred to as “Claim Back Car Finance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the practices for the following interactions:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Policy
  • Receiving communications from us via email, phone, or text messages

Personal Data Collection

We collect a variety of personal data, which can be categorized as follows:

Account Information

  • User names or profiles
  • Contact details (email, telephone number)
  • Login credentials

Payment and Financial Details

  • Payment card information for billing and transaction processing
  • Bank account numbers for direct deposits or payments
  • Financial records related to our services

Purchase Data

  • Transaction history and order details
  • Purchase preferences and frequency

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or similar data from mobile devices
  • Mobile app usage data

Location Data

  • GPS coordinates and location-based services data
  • Information about your physical movements when using our apps

Feedback and Reviews

  • User-generated content, including comments, reviews, and ratings
  • Feedback forms and surveys

Social Media Information

  • Data from social media platforms when you interact with our content or use our social login features
  • Profile information from social networks linked to your account

Product Information

  • Preferences and interactions related to our financial products
  • Product usage data and behavior patterns

We collect this data through various methods: user input forms, online interactions, mobile app activities, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure the basic functionalities of our website, such as secure login and navigation.
  • Preference: They remember your preferences and settings to personalize your experience.
  • Analytics: Used by analytics tools to collect information about how visitors use our sites, helping us improve performance and functionality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, as permitted by law. Once the retention period expires, or when the purpose changes, we securely delete or anonymize the data to ensure its confidentiality.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal information, including:

  • Access to your data and details about how it is processed.
  • Correction or rectification of inaccurate or incomplete data.
  • Erasure (or the right to be forgotten), which allows you to request the deletion of your data.
  • Restriction on processing, enabling you to request a pause or limit on certain uses of your data.
  • Portability, giving you control over your data and the ability to transfer it between services.
  • The right to object to the processing of your personal data for specific purposes.
  • Non-discrimination, meaning we cannot refuse our services based on your exercise of your rights.

To learn more about these rights and how to exercise them, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this page periodically for updates.

Contact Us

For any inquiries, data-related requests, or to exercise your rights as outlined above, please contact our Data Protection Officer at:

Email: [email protected]
Address: Claim Back Car Finance, Data Privacy Team, [Street Address], [City], [Postal Code], [Country]